Shop Updates | FAQs

Covid-19 Updates & Shipping Delays

First and foremost, I would like to express that the safety and health of my customers is always my top priority. 

As COVID-19 continues impacting a majority of countries around the globe, Ambitiously Her is closely monitoring and implementing protocols issued by local and state officials to ensure I do my part in preventing the spread of the virus.
I truly appreciate your understanding and patience while we all continue to navigate COVID-19 and it's outcomes. I hope you and your families are staying healthy, safe, and I look forward to serving you.
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Return Policy

I hope you love your purchases, but if you receive them damaged / defective please contact me via e-mail [ ShopAmbitiouslyHer@Gmail.Com ] within 7 days of receiving your product. Please title your e-mail as ATTN: RETURNS for faster processing.

Return to the address below:

Ambitiously Her / ATTN Returns Order#

71 Oliana Street

Hilo, Hawaii 96720

 

Please allow 5-­7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account from when your order was placed.

Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from me (typically 3-­5 business days).

I can only issue a refund to the original form of payment used at the point of purchase. Original shipping charges are nonrefundable.

Are your products cruelty-free?

Absolutely! Ambitiously Her's entire line up is cruelty-free! I have also researched my manufacturers and know 100% they don’t affiliate or get ingredients from places that are not cruelty-free! 🐶 #ProudDogMom

Where do you ship from?

Hilo, Hawaii - also known as the Big Island🏝

 

How long is order processing?

If you're like me, once you've decided to leap and buy that thing you've had your eye on, you value speed. With that being said, I try my best to process orders within a few hours and ship out orders by 12PM PST the next day. (Excluding USA Holidays and Sundays.)

Do you ship world wide?

At this time, I do not, I am only able to ship within the United States.